Mike Doyle

Effective decision making is key to business success. Companies can sustain competitive advantage and improve the overall business performance by making better decisions, making them faster and executing them more effectively. This course will equip participants with tools and techniques for decisive and skilled decision making which will help them to outperform their competitors and become market leaders.

WHO SHOULD ATTEND

This challenging course is designed for executives, directors and senior managers who have the responsibility to make important decisions by reviewing, analysing and evaluating critical issues.

COURSE PROFILE

• Leadership style and approach to decision making

-          The problem-solving/decision-making cycle

-          Your decision-making style

-          Consequences of different decision making styles

-          Decision politics and strategic thinking

• Defining the problem

-          Setting desired outcome(s)

-          Data gathering – facts finding

-          Identifying options

-          Charts, maps, and diagrams

-          Pareto analysis

-          Ishikawa  analysis

-          Constraint analysis

• Evaluation tools and techniques
• Creating a productive, solution-oriented culture
• Encouraging creativity and innovation
•  Personal styles of learning and problem-solving
• Stages of effective problem-solving
• Giving constructive feedback
• Risk managing and scenario planning

-          Indentifying potential risks

-          Planning for uncertainties

-          Evaluating alternatives

• Financial information and decision making

-          Reading the balance sheet to support the decision making

-          Analysing the business intelligence

            -     Financial troubleshooting

 

SKILLS ATTAINED

At the end of the course delegates will be able to:

• Identify the root cause  of the  problem in a given situation
• Map out the likely consequences of alternative decisions
• Weigh the importance of individual factors
• Choose the best course of action
• Follow decisions through to conclusion
• Prepare for uncertain times
• Analyse risks
• Use financial information and business intelligence for decision making