Janet Weston

Successful managers need to inspire enthusiasm and commitment, to effectively enhance performance and productivity. Their ability to achieve this depends on the astute use of interpersonal, motivational and communication skills. This intensive course will equip participants with the vital tools and techniques modern tools and techniques essential to developing an effective management style.

WHO SHOULD ATTEND

This unique course is specifically structured for team leaders, middle managers and supervisors who wish to fulfill their management role successfully and contribute constructively to the organisation's performance.

COURSE PROFILE

• Defining the manager's role
• Managing people effectively

-          Understanding different behavioural patterns

-          Managing diversity and equality

-          Delegation and supervision

-          Leadership activities and communication skills

• Talent management

-          Ascertaining manpower requirements

-          Building loyalty and rewarding achievements

-          Appraising and developing an effective employee reward system

• Managing for improved performance

-          Strategic planning

-          Decision making

-          Effective control

• Optimising quality

-          Value analysis

-          Function process mapping 

-          Using time effectively

• ·         Managing change
• ·         Effective communication skills using NLP
• ·         Negotiation tactics and techniques
• ·         Budgeting and cost control

-          Controlling office costs

-          Budgeting and analysis

• Creativity and competitive thinking

SKILLS ATTAINED

At the end of the programme participants will be able to:

• Manage effective communication across the organisation
• Organising work-flow and delegation
• Align talent management to business strategy
• Prepare a plan for performance improvement
• Manage the change process
• Employ effective negotiation skills
• Effectively manage time
• Understand value analysis
• Analyse budget and effect cost control