John Mantikas

The responsibilities of managers continue to change with the evolving organisation. To create powerful impact, successful managers need to generate value whilst improving organisational performance. This impactful course challenges delegates to develop a greater awareness of their role and accountability and to build new approaches to achieving organisational goals. By incorporating the required skills and techniques, delegates will become more confident in their decision-making, learn to optimise quality and performance and inspire others towards sustained success.

WHO SHOULD ATTEND

This dynamic course is structured for supervisors, team leaders and middle managers who wish to enhance their managerial skills to contribute constructively to the organisation's performance. It would also benefit those showing real potential to advance quickly up the hierarchy.

COURSE PROFILE

Defining the manager’s role

Managing people effectively. Understanding different behavioural patterns - Managing diversity and equality - Delegation and supervision - Leadership activities and communication skills

Managerial skills and techniques. Ascertaining manpower requirements - Building loyalty and rewarding achievements - Appraising and developing an effective employee
reward system

Managing for improved performance. Strategic planning - Decision-making - Effective control

Optimising quality. Value analysis - Function process mapping - Using time effectively

Managing change

SKILLS ATTAINED

At the end of the course delegates will be able to:

Formulate a strategic Plan
Incorporate collective decision making
Organise work-flow and delegation
Perform valuation analyses
Apply business process mapping
Create effective communication across the organsiation
Manage the change process

RELATED COURSES

• The Complete Management Programme M100
• Modern Management Skills M28